Pink Balloons


Here are the answers to some of our frequently asked questions. If you can't find the answer you are looking for, please do not hesitate to get in touch!

How do I make a booking?

There are many ways to place a booking with us. You can contact us through the below channels to discuss your requirements:

  • Call

  • Email

  • Our contact form

  • Instagram DM

  • Facebook DM

We will then provide you with a quote/advise on availability and if you are happy to proceed, we will book you in. 

Do you take deposits?

Yes, we require a non-refundable deposit to secure bookings. 

  • Full payment upfront is required for orders under £30. 

  • £10 deposits are required for orders between £30 and £100. 

  • £20 deposits are required for orders over £100. 

What areas do you cover?

We are based in London, therefore, we cover areas all across London and surrounding. If you are unsure about your area, please get in touch.

How many days notice do you need for a booking?

We require at least 2 weeks notice on bookings, however, we are able to accommodate last minute bookings on occasions so please do get in touch and we will advise on our availability.

Do you do party packages?

Yes. Let us know your requirements and we will recommend the best package for you.

Do you cater to vegans?

Yes. We can amend any of our cake recipes to cater to vegetarians and vegans or allergies. This includes eggs and nut free recipes.

Do you deliver?

Yes. We deliver for free within 5 miles of Streatham. Additional charges may apply for orders under £30 or for other areas. Please get in touch if you are unsure about your area.